Customer Testimonials

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Cars Aug 13, 2020
 

I really enjoyed my experience buying a new Kia Optima from this dealership. They had very good prices below Blue Book value and even gave me additional rebates. I live too far away for regular maintenance needs but had to use their repair facilities for a couple of recalls on my vehicle. Both visits went very smooth and I felt very confident in the work they performed on my car. When I am ready to purchase a new vehicle, this dealership will be my first stop.

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DealerRater Apr 19, 2020
 

Amazing!! Hassan Ghazi was amazing!! he was so helpful and kind! I will most definitely be coming back and asking for him! Great experience and was so calm and willing to help!

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DealerRater Sep 30, 2019
 

I've purchased my last two vehicles at Cornerstone KIA in Elk River and have yet to be unsatisfied with the quality of customer service I've received. First and foremost, Dan goes above and beyond to work with customers in securing a vehicle that will fit their lifestyle, needs, and budget. Brett, the salesman I worked with, was patient with me as I weighed my options; he also showed humanity and expertise through the entire process (a balance I find is hard to strike when it comes to car salespeople). I don't often go out of my way ...

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Cars Jun 20, 2019
 

I bought a 2019 Kia Sorento and was promised an extra key and have yet to receive it even after emailing them about it. The rest was great but disappointed they didn't follow through with what was agreed upon as far as key is concerned.

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Cars Mar 6, 2019
 

Mac was a great salesman, very prompt on getting back to me, when there he was not a pushy salesman but very friendly and approachable. The entire team was friendly. I had a couple items that needed attention and they took care of that by going above and beyond to make everything work out how it was suppose to. Thank you.

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DealerRater Feb 27, 2019
 

Everybody in that dealership were super patient, very helpful, and it definitely doesn't have that feeling of a "typical" car dealership. My wife and I didn't feel any pressure once we got there, and most dealerships have salespeople peering out the window like rabid dogs. Not Cornerstone! Just 1 person sitting at the front ready to help with whatever we needed. The first person we talked to was Will Swanson because we had called first to see if we should come in or just fill out an online application, simply because our credit isn't all that ...

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DealerRater Jan 18, 2019
 

If you are looking for a new or used car Stop and see Mike Z. Or any of the great sales representatives at Conerstone Kia. Mike and Finance Specialist Will Swanson went over and above to make me feel like I truly mattered. There low pressure approach and bending over backwards to get the best finanacing at the best interest rates shows they are dedicated to make your car purchase easy and worry free! And after the sale is complete they go out of their way to make sure you understand everything about your new vehicle too! I will be ...

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DealerRater Nov 13, 2018
 

I have bought two vehicles this year at Cornerstone, and I'm thankful to have a great dealer I can count on. The warranties offered are great too!

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DealerRater Nov 10, 2018
 

I arranged the buy on the internet and over the phone. We made the deal and met the next after noon. Will did a great job in finding my car and closing right on time, 2:30 pm. No stress at all and I have a happy wife so happy life. Thanks Will!!

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DealerRater Oct 31, 2018
 

My parents wanted me to go to Cornerstone because they had purchased their vehicle from there and had a great experience. I ended up having the same salesman as my parents. Kirk was friendly, efficient and willing to go the extra step to get me the what I wanted. I will for sure return in the future!

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DealerRater Oct 12, 2018
 

I called Will, we met at at 8:00PM. The next day I drove off from the lot with my new vehicle. From the time I called till when I left with the car, Will was very detail oriented, very meticulous and so resourceful. Such an impeccable service I was given. I can be very analytic and ask lots of questions, but my wife was surprised how he filled all the blanks in my head without me posing a question. I highly commend his professionalism while at the same time embodying a friendly attitude towards his clientele.

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DealerRater Oct 4, 2018
 

I want to thank Will Swanson for helping me into my new Kia! He made the finance process go by quickly and smoothly. I signed all the paperwork and he went over everything from my monthly payment to any accessories. Plus it came with free lifetime power train warranty, who can beat that?! I am very happy that Will was able to make it all work for me and give me an amazing experience!

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DealerRater Oct 2, 2018
 

The people at Cornerstone wre awesome!! Will our salesman made the process easy and fun. It's the first car buying experience that I can say that about. His attention to detail and listening to our concerns made the process easy. HIGHLY RECOMMEND!!!

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DealerRater Aug 22, 2018
 

Jake was very helpful in helping me with my car purchase. He didn’t pressure me but had answers to all of the questions that I had. I would 10/10 recommend this dealership.

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Cars Aug 18, 2018
 

My sales person (Jake) was helpful and professional. He answered my questions and helped my find a perfect car. The sales, finance and service team are all easy to work with and knowledgeable. Thank you for a delightful experience and great car!

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Cars Jul 29, 2018
 

Great place to go for a dealer ship I didn’t feel like I had to buy a car there was no pressure from the salesman they were very helpful. I had Jake sell me my car he was great very personable and made the buying process very easy and quick when I buy a car again I will definitely buy from here again!

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DealerRater Jul 24, 2018
 

I worked with Jake McSpadden to inspect, test drive, and purchase a Toyota recently in Elk River. He was friendly, knowledgeable, interesting to talk with, and attentive to my questions. He made the used car process enjoyable and stress free. They were honest and upfront about the vehicle, and honored the lowest posted price I found online, even though the price on the car was $600 higher. I felt like everyone we met at the dealership was interested in serving our needs, and not trying to pressure us. I would recommend Jake, and this dealership to anyone looking for a vehicle! ...

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Cars Jun 25, 2018
 

There is no need to go anywhere else. This my second Kia purchase my first being 12 years ago. I felt nervous shopping for a vehicle after so long but my sales associate put me at ease. He listened to what I wanted and made sure that I was getting what I wanted. I left that night with a vehicle that is clean, safe and reliable. Every person I have come into contact with has been courteous and eager to serve in the most professional and efficient manner. They will not waste your time and I look forward to having my ...

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Cars Jun 3, 2018
 

John was extremely helpful in finding a vehicle within our budget quickly and easily. We felt well taken care of and valued as a customer. We left with exactly what we wanted however the detailing was subpar. The car had an overpowering smoke smell and we are still finding clumps of dog hair within the car. We were also given a key fob with a dead battery which is just inconvenient.

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Cars Mar 15, 2018
 

This was my first time purchasing a car on my own and I couldn't have asked for a better experience. My salesman William was so kind and helpful. He never made me feel pressured and made my experience A++. The service department and manager Brandon in particular has been amazing as well. All my questions and concerns were addressed in a timely manner. I will never purchase a car anywhere else and would highly recommend this dealer!

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DealerRater Jan 21, 2018
 

CORNERSTONE KIA @ ELK RIVER, MN IS A ROCK! WE WANTED A RED KIA SOUL, WHICH AS IT TURNED OUT WAS HARD TO FIND. TY GIBSON IS PERSISTENT,... PATIENT,... & PRODUCTIVE! HE FOUND THE CAR FOR US IN DULUTH, MN. I SEE WHY HE IS A SALES SUPERSTAR! THIS IS OUR 2ND LEASE & OUR 2ND SOUL FROM CORNERSTONE KIA @ ELK RIVER. THE SERVICE, SALES & LEADERSHIP TEAM IS OUSTANDING! THIS TEAM IS A WINNER WITH THEIR VALUES TRANSLATED INTO LIFE! I'VE GOT A NEW CAR & NEW FRIENDS! THANKS, TY & EVERYONE AT CORNERSTONE KIA! BART & CAROL

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Cars Jan 18, 2018
 

Always have a great experience here, never been disappointed and I should know because this made my 12th automobile that we have purchased from the dealership. If they weren?t good I wouldn?t come back. The service department is of excellent quality, helpful and courteous.

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Cars Jan 4, 2018
 

CORNERSTONE KIA @ ELK RIVER, MN IS A ROCK! WE WANTED A RED KIA SOUL, WHICH AS IT TURNED OUT WAS HARD TO FIND. TY GIBSON IS PERSISTENT,... PATIENT,... & PRODUCTIVE! HE FOUND THE CAR FOR US IN DULUTH, MN. I SEE WHY HE IS A,... SALES SUPERSTAR! THIS IS OUR 2ND LEASE & OUR 2ND SOUL FROM CORNERSTONE KIA @ ELK RIVER. THE SERVICE, SALES & LEADERSHIP TEAM IS OUSTANDING! THIS TEAM IS A WINNER WITH THEIR VALUES TRANSLATED INTO LIFE! I'VE GOT A NEW CAR & NEW FRIENDS! THANKS, TY & EVERYONE AT CORNERSTONE KIA! BART & CAROL

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DealerRater Sep 25, 2017
 

Hassan is a young salesman with a veterans spirit. There was no extra of anything. Hassan listened to my list of desires; that I admit probably sounded more like a ransom note in a hostage situation...LOL!!! I made it clear that I was ready to buy and Cornerstone would get one shot to match me with a financier with agreeable terms. It took me longer to drive from St. Oaul to Elk River than it took Finance Manager (Dan) to orchestrate a deal for me. Dan was awesome! He was about his business; but was friendly, knowledgeable, and worked ...

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DealerRater Aug 7, 2017
 

My husband and I decided to look at a Kia Sorento for a new vehicle. We were shown a used 2017 fleet vehicle and after several visits and an overnight take home we fell in love with it. Jake was our sales person and he was so easy to work with and was very pleasant. He answered all our questions and made sure we were comfortable. All in all it was a very pleasant experience.

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DealerRater Jul 7, 2017
 

Ty was very knowledgeable professional and personable. A good listener. No high pressure tactics . Took care of my concerns when I returned for some service issues. I would buy another car from him in the future.

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DealerRater Jun 3, 2015
 

What a wonderful experience it was picking out my new Kia Sportage! Walking into a car dealership alone, as a woman in my30s, I was ready and prepared to hear all the bogus car salesman type things. Not once did this happen. I worked mostly with Dave and he made the experience exciting for me and was so incredibly helpful along the way. He was laid back, friendly, answered all my questions without hesitation and took the time to for me to decide on exactly what I wanted without being aggressive or pushy. And Denise in finance was amazingly ...

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DealerRater Apr 30, 2015
 

Great experience, they really cared about my needs as a customer. I felt like I came first than the sale. I will go back in the future.

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